Testimonials - The Lodge
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Guest Feedback about The Lodge Experience

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Great setting. The Lodge is perfect, great rooms, perfectly decorated and everything you need.

Claire, June 2017

It was a trip to remember forever. 

Tamsin, July 2017

We were made to feel really special. Superb food & service. We have had an amazing time and loved every moment of it.

Caitlin, February 2016

Loved it all. Very unique experience. Breakfast with the gorillas was the highlight. All the staff were knowledgeable, attentive, friendly and made the experience very special.

Mr Howesman, May 2017

Exceeded all expectations, felt like total VIPs

Jacqueline, February 2017

Very friendly staff, felt very personal and a VIP almost. Really informative evening animal experience. Great fun. Great tour guide. Special thanks to Becky and the seals. Over all a great trip, once in a lifetime experience.

Alice, February 2016

Wild, fun, amazing – what a privilege. Did what it said on the tin! Over delivered on all aspects & every level, exceeded our expectations. A fantastic experience made by the staff & quality of accommodation. The evening dinner and service was understated top quality. 

Jean, February 2016

Everything was amazing – we didn’t want to leave.

Jim, July 2017

We had a wonderful overnight stay and brilliant experience at The Wild Place, Bristol Zoo and The Lodge. All the staff we encountered at both sites were very helpful and accommodating… This was a fantastic family getaway, with some amazing experiences and overall excellent quality. I cannot recommend it highly enough if you are looking for something memorable to do with your family and/or loved ones.

Guest, December 2017

We all enjoyed every minute of our time at Bristol Zoo. The accommodation had everything to cater for our needs – warm and comfortable. The gift hamper was a lovely touch. Staff were wonderful, providing a top quality service. Food was delicious – empty plates all round! 

Chris, December 2015

Very pleasant & enjoyable from start to finish. Always felt relaxed. Staff were very nice. Food was wonderful!! Great to have gorillas to yourself.

James, December 2015

Wonderful accommodation, lovely friendly hosts, great to see behind the scenes. Very polite staff, extremely welcoming. Enjoyed seeing all the animals being active and loud in the morning. Feeding the meerkats was a great experience. 

Danielle, March 2016

Very tasty evening meal, attentive host and chef. Great experience feeding the seals. Excellent all round.

David, March 2016

The tour was great, loved seeing the animals up close plus feeding was unexpected! Olivia was brilliant, very knowledgeable and friendly! Loved it! Excellent service and lovely food in the evening. Amazing watching the gorillas in the morning whilst we ate and being able to see the animals before the park opened.

Grace and Kieran, January 2016

Very relaxed, well thought out itinerary & great service and food quality. Wonderful meal, enjoyed everything. Adaptations were made by chef especially for us. All staff are pleasant and go out of their way to make it special for us. All the staff really made the experience for us.

Julie, December 2015

Very clean and well equipped accommodation, beautifully decorated. Food was gorgeous. Service was unobtrusive but friendly. The evening animal experience was brilliant – Olivia was very informative and interesting. It was lovely to hear about the animals personalities and traits. She is very talented. Really enjoyed it all – all added together to make a great experience.

Sarah, March 2016

Amazing walkthrough with nice knowledgeable keeper. Lovely spacious rooms and service, amazing food. 

Gabriella, November 2015

Lovely well catered lodge. Beautifully decorated, cosy + warm. Really enjoyable to see ‘behind the scenes’ & without anyone else about. Olivia was a great guide – very knowledgeable & friendly. The whole experience felt really personal & special. Staff were really helpful throughout. Food & lodge were faultless. Hostess was very attentive, chef made experience extra special with chocolate cake for birthday – thank you! 

Nick & Yvonne, November 2015

Being the only people here was wonderful – loved it! The best experience was at 7.15am – standing on the balcony listening to the gibbons’ morning chorus. Wonderful. Your staff – lovely people, kind & helpful – made our stay very special.

David & Mary, November 2015



The Lodge, Bristol Zoo’s new accommodation offers the luxury of a secluded safari lodge, with exotic animals just outside your window.