We are delighted that you have chosen to stay with us for your unique getaway. We are really excited to meet you and hope that you are looking forward to your experience. Please find information about your arrival and itinerary below to help you make the most of your adventure.
Winter Itinerary (31st October 2016 – 26th March 2017 & 30th October 2017 – 25th March 2018)
3.00PM – 4.00PM Arrival
4.30PM – 6.00PM Behind-the-scenes experience*
6.30PM – 8.30PM Evening meal
8.00AM – 9.00AM Breakfast with the gorillas**
11.00AM – 5.00PM After check-out
*Please note timings may change due to special events.
**Subject to change.
3.00PM – 4.00PM – On Arrival
Please head to our North Car Park where you will be greeted by a member of the guest services team. Once you have checked-in and taken a moment to absorb your safari-inspired surroundings, we invite you to explore the Zoo at your leisure until 4.30pm. You are welcome to visit the zoo earlier than 3.00pm if you wish; we are open from 9.00am. If you do choose to visit earlier we will store your bags for you in central reception until 3.00pm.
4.30PM – 6.00PM – Behind-the-scenes experience
If the sound of exploring the Zoo when everyone else has gone home appeals to you then by all means relax until 4.30pm and wait to be greeted by a keeper who will take you on a guided tour of the Zoo. As the animals are bedding down for the evening, you will be taken on a behind-the-scenes tour of the fifth oldest Zoo in the world.
6.30PM – 8.30PM – Evening Meal
Your private chef will be on-hand preparing your evening meal in The Lodge’s kitchen from 6.30pm. The menu for the evening can be found in the dining area.
8.30PM – Onwards
Once you have finished your meal the chef will depart The Lodge and you will be left alone to relax and enjoy each other’s company. After an enjoyable evening and with an early start the next morning you will be glad of an early night.
8.00AM – 9.00AM – Breakfast with the gorillas*
Rise with the animals bright and early and take a short walk to our award-winning Gorilla House, where you can see our family of seven gorillas walking overhead or out on the island. Your pre-ordered breakfast will be waiting for you when you arrive at Gorilla Island at roughly 8:30am. Tuck into your breakfast as the gorillas do, whilst you still have the whole Zoo to yourselves.
*On rare occasions, the gorilla house may need to remain closed in the morning. We apologise for any inconvenience this could cause. We will however, find you a suitably enjoyable alternative to ensure your stay at The Lodge ends in wonderful style.
11.00AM – 5.00PM – Checking out
We would like to invite you to enjoy the Zoo at your leisure for the rest of the day after check out at 11.00am. Please visit main reception in the centre of the Zoo at 11.00am to complete your check out. If you would like to spend the day at the Zoo, please do let your welcome host know and they will ensure your luggage is stored in a safe place. Alternatively, we would like to extend the offer of free admission to Wild Place Project (the Zoo’s sister attraction near Cribbs Causeway) following your stay at The Lodge. Your complimentary entrance tickets to the Wild Place Project can be found in your welcome hamper.
Thank you for your reservation for your future stay at ‘The Lodge’ – Bristol Zoo Gardens.